Carol waited on me and she was very patient and knew exactly what I needed. If I asked about a shoe that wasn't right, she explained why it would be a good shoe for me. I think she tried at least 20 pair of sandals and was very patient since I was having a hard timing making up mind. In the past when I went shopping for shoes, I was lucky if the shoe store even had one pair in my size let alone 20 and, often they would try to sell me a pair that wasn't my size. I have always hated shoe shopping since I was 10 years old but I had such a great experience with SHOES-n-FEET, I wish I could afford more. I will definitely be back in the Fall when I will need some shoes for the winter. That is unless I win the gift certificate and then I may be back right away. Again Carol was great and I actually had fun buying a pair of shoes, actually 3 pairs of shoes.