From the Owner
Chris Bentvelzen, Owner
Meet Chris Bentvelzen: A Leader in the World of Footwear
Chris Bentvelzen, a seasoned veteran with over two decades of experience as a respected owner and entrepreneur in the shoe industry, is a true visionary in the world of footwear. His journey is deeply rooted in tradition, as he is a proud sixth-generation shoe repair specialist with a genuine passion for quality craftsmanship.
With a rich heritage of shoe expertise passed down through generations, Chris has played a pivotal role in shaping the modern landscape of the industry. He has not only owned and operated successful shoe-related businesses but has also become a renowned consultant for major shoe brands, helping them navigate the dynamic and ever-evolving market.
One of Chris's notable contributions to the world of footwear is his role as a guest lecturer at the esteemed Samuel L. Merritt School of Podiatry. His insights and knowledge have been instrumental in educating the next generation of podiatrists, ensuring they understand the importance of well-crafted footwear and its impact on foot health.
In recognition of his dedication to the industry and his exceptional leadership, Chris served as the Chairman of the National Shoe Retailers Association. In this capacity, he actively contributes to the growth and development of the shoe retail sector, advocating for best practices and fostering innovation within the industry.
Chris Bentvelzen's journey is not just a reflection of his personal accomplishments, but a testament to his unwavering commitment to preserving the art of shoe repair and advancing the world of footwear. His multi-faceted expertise, from his family's centuries-old craftsmanship to his modern consulting and educational roles, has left an indelible mark on the industry. Chris continues to be a driving force for positive change in the world of shoes, demonstrating that tradition and innovation can coexist harmoniously in a dynamic and evolving market.
I look forward to working with you to solve your footwear needs!
Jb Smith, Owner
My name is JB Smith and I am part owner of SHOES-n-FEET. I guess you could say shoes are in my blood. I am sure a lot of women think of themselves this way, but for me it is a little different as I am the sixth generation involved in the shoe business in one fashion or another. Historically my family repaired shoes—in fact, I worked my way through college repairing shoes for my dad in one of his Busy Shoes instant shoe repair stores.
I didn’t realize it then, but that experience really helps me today at SHOES-n-FEET, because I understand shoe construction, materials and function much better. I wasn’t ready to stay with shoes, though, and pursued a master’s degree in genetics of all things. Whenever I would meet someone new, either when I was fixing shoes or involved in genetics, it would always be the same…"You do what?" Followed by, "I have this favorite pair of shoes" or "My uncle has such and such," and "What should I do?" I always say everyone has genes and shoes, which has been a good thing for me.
I consider our customers to be the more complicated or sophisticated footwear consumers. They are people who understand that good health and well-being starts with their feet, or people who have foot pain, wear orthotics, or need over-the-counter arch supports—in either case, just selling them a pair of shoes simply will not work. This is why we don’t sell shoes, but instead provide a service. The Certified Shoe Fitting Specialists use their training and knowledge about feet and shoes to help educate you, the customer, about what shoe is best for you, and then to make sure you get the best fit possible. The end result is that you leave with a pair or more of shoes in your bag, but the reason you came to us in the first place and the reason you will come back time and time again is because of the service we provide; a service so unique you just cannot get anywhere else.
This is what I love about being involved with SHOES-n-FEET—the fact that it is unique, helps people and does it so well that people choose to come back time and time again.